How it Started

Nat20 Tech was established in central Minnesota by Laura Vacura. She is a young, but experienced IT Professional that has played many roles in the field including: Senior Business Analyst, Product Manager, Scrum Master, Project Manger, and Test Analyst.

She started her own consulting to find bigger challenges in a variety of fields, to enjoy the challenge and initiate change across different businesses throughout the state of Minnesota.

While her expertise is in Sales Tax and Vertex Integrations, she has had experience working in the entirety of the Order to Cash process with a focus on finance.

Our Values

Open and Honest Communication

What we value most is to have open and honest communication with our customers, and internally amongst our colleagues. It doesn’t help anyone to beat around the bush or to hide any issues that arise. The most effective way to approach a project is to do it honestly.

Value over Expediency

We want to ensure that the solutions we design and build are valuable to the customer. It is always important to balance timeline and engineering work, but we bias towards creating value. We don’t want to leave our customers with an overly complicated system that is buggy and hard to maintain. So we ensure that scope and our development time is well balanced.

Projects are a partnership between Stakeholders and Engineers.

The best way to have a project be efficient and requirements well understood is to make sure that both stakeholders and engineers have a full understanding of the requirements, scope, and main objective of the project. We like to foster and develop this relationship to build trust and reliability.

Complete Customer Satisfaction

Our goal is to leave our customers completely satisfied for the deliverables we are responsible for providing. We only bill after a project or iteration has been completed to the full commitment we have made.